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Frequently asked questions

Preparation Time

  • Preparation - 4 to 9 working days

  • Within Tamilnadu Delivery - 1 or 2 working days after preparation

  • Outside Tamilnadu Delivery - 2 to 4 working days after preparation (delivery time varies from shipping pincodes and deliver partners)

    Preparation starts only after sharing order id, images and required details over email and email id to be shared along with order id to us over 9500078912 (WhatsApp)

How to place COD order?

Unfortunately, we do not currently support Cash on Delivery (COD) for our custom-made products. Every order needs to be paid for via our secure online payment gateway.

How to share photos and details?

After placing your order, you can share all the details via Mail leegiftsandletters@gmail.com or via WhatsApp 9500078912 with your order id.

How to request for customisation?

To ensure your customized product is tailored perfectly, please include all necessary details in the same email or message when placing your order. Our team will carefully review the information provided. This option is applicable to eligible products only.

Do you offer international shipping?

At the moment, we do not offer international shipping services. Our products are available for delivery within India. We appreciate your understanding and support.

How can I track the status of my order?

If your order has been shipped, you will receive a tracking link via email or SMS. This link will provide real-time updates on the status and location of your package. If your order has not been shipped yet, please contact our support team for the most accurate and up-to-date information on your order's status.

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